We are trying to “Go Google” in the HWDSB. This would be far easier if the Admin interface lived up to the “Enterprise” level tool Google Apps is purported to be.
I know that there are numerous organizations that have gone this route, and I can only assume have made compromises to do so. What I’m asking for isn’t hard: I want teachers to be able to change student passwords. I want the ability to leverage this functionality in more granular ways, based on the groups I create in the admin panel.
If you are a Google Apps admin, can you send this text in a support message and help me move this mountain:
“There are still huge gaps in the Admin panel re: provisioning additional admin features on specific users. A superadmin should be able to grant these capabilities within sub-groups, and not as blanket rights on the entire domain. The fact that a “help desk admin” could potentially change a superadmin password, access the account, and delete the entire instance of Google Apps for the domain, is completely broken.”